Privacy Policy for Stinesminde Aqua Sport
Last updated: September 3, 2025
Stinesminde Aqua Sport respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in connection with boat rentals in Mariager Fjord.
Data Controller
Stinesminde Aqua Sport
Stinesminde Harbour
9500 Hobro
Denmark
What information do we collect?
Booking information
When you book a boat with us, we collect the following necessary data:
- Name – for identification and contact
- Address (street, postal code, city) – for invoicing and communication
- Phone number – for booking updates or changes
- Date and time – of your booking
- Number of people – for safety and insurance purposes
- Life jacket sizes – to prepare the appropriate equipment
- Special requests / messages – to ensure the best service
Automatically collected information
When you visit our website, the following data may be collected automatically:
- IP address – for security and analytics
- Browser type and version – to optimize the website
- Visit time and pages viewed – to improve user experience
Why do we collect your data?
We use your personal data for the following purposes:
Booking and service (legal basis: contractual obligation)
- To process your booking and provide the agreed service
- To contact you regarding your booking, changes, or cancellations
- To ensure appropriate equipment (life jackets) is ready for your trip
- To handle payment and invoicing
Safety (legal basis: legitimate interest)
- To comply with insurance requirements and safety regulations
- To document who is using our boats for safety purposes
- To contact you in case of emergencies
Customer communication (legal basis: legitimate interest)
- To respond to your inquiries and questions
- To provide important information related to your booking
- To deliver customer service
Sharing your information
We do not sell, rent, or share your personal data with third parties, unless:
- You have given your consent
- It is legally required – e.g. for tax authorities or the police upon request
- For insurance purposes – providing required information to our insurer
- Service providers – such as payment processors helping us deliver our services
Data retention
We store your information for as long as necessary:
- Booking data: 5 years after your last booking (for accounting and insurance)
- Correspondence: 3 years after last contact
- Website data: 2 years after last visit
After these periods, your data is securely deleted or anonymized.
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right of access
You can request a copy of all personal data we hold about you.
Right to rectification
You can request correction of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”)
You can request deletion of your data under certain circumstances.
Right to restriction of processing
You can request limited use of your data.
Right to data portability
You can request your data in a structured, commonly used format.
Right to object
You can object to our processing of your data.
Security
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your data against:
- Unauthorized access
- Accidental or unlawful destruction
- Loss or alteration
- Unauthorized disclosure
Cookies
Our website may use cookies to:
- Remember your preferences
- Analyze website usage
- Improve user experience
You can always disable cookies in your browser settings.
Changes to this policy
We may update this privacy policy from time to time. Major changes will be announced on our website.
Contact us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
Stinesminde Aqua Sport
Stinesminde Harbour
9500 Hobro
Call or send a text – we usually respond quickly unless we’re out sailing! ⛵
Complaints
If you are dissatisfied with how we handle your personal data, you have the right to file a complaint with:
Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Phone: +45 33 19 32 00
Email: dt@datatilsynet.dk
Best regards
Stinesminde Aqua Sport
We look forward to welcoming you at the harbour and giving you the opportunity to experience Denmark’s most beautiful fjord from the water.